Shipping & Returns

Shipping Information

Talu Tales e-commerce store offers flat rate shipping Australia Wide. For purchases over $70 shipping is free with the code ‘FREESHIP’ (YIPPEE!!).

All orders will be processed in 3-5 days. You will receive an email, shipping notification and tracking number once your order has shipped.

Australia wide — $6 flat rate

Overseas — to our overseas friends! At the moment we don’t ship internationally, however, are able to organise shipping at the buyers cost, or postal forwarding services. If you’re interested in purchasing and would like a shipping quote please email hi@talutales.com. As a guide, shipping to the US is an estimated $40AUD.  

Risk of Loss

All items purchased from the Talu Tales e-commerce store are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Customers who elect to have goods delivered to an address whereby the goods may be accepted or signed for by a 3rd party (i.e. workplace, hotel, office building) accept all responsibility for location and recovery of the goods once the carrier has reported delivery to that address.

Returns & Exchanges

At Studio Talu we pride ourselves on products made with head, heart and hand. We take great care in producing, processing and shipping your order however understand that sometimes things don’t go as planned. If for any reason the product does not match the description on this site, of you’re not completely satisfied- please contact us at hi@talutales.com or phone +61 4874 04996. In these situations Studio Talu and Little Literature Co. (our parent company) will accept returns on unused products within 30 days of delivery minus shipping costs. You assume any risk of lost, theft or damaged goods during transit and therefore we advise you to insure your parcel. Little Literature Co. Pty Ltd will not be responsible for parcels lost or damaged in transit if you choose not to insure. Items should be in their original packaging and condition.Please note that we will only refund or exchange products purchased from https://talutales.com If you have purchased Talu Tales from another online retailer or from a retail outlet you will need to return the product from where it was purchased.